Have questions about our chimney, stove, and vent services? Find clear answers to the most common queries regarding inspections, installations, maintenance, warranties, and safety. Our certified technicians are here to help you every step of the way.
At least once a year. Annual inspections help identify safety issues early and keep your system efficient.
A liner protects masonry from heat and acidic byproducts, improves draft, and is required for many appliance upgrades.
Water stains, damp odors, efflorescence on brick, rusted damper or firebox components, and ceiling or wall discoloration.
Common sources include cracked crowns, failed flashing, missing caps, porous masonry, or rusted chase covers.
Yes. Our technicians are trained and certified to service both systems.
Yes. We have licensed gas technicians in all 50 states and trained installers for wood and pellet appliances.
Where required, we handle permits and coordinate inspections with the local authority having jurisdiction.
Small repairs can be completed in a day. Larger projects (liners, rebuilds) may take 1–3 days depending on scope.
Manufacturer warranties apply on parts; we provide workmanship warranties on installs and repairs. Details vary by product.
We operate in all 50 states and service most ZIP codes nationwide. Remote areas may include a modest trip charge.
No matter where you live, Exclusive Chimney is nearby. With offices in every state and technicians serving most ZIP codes, we’re the only chimney company truly coast-to-coast.